Introduction to Freight Agency

Available in days

days after you enroll

• Industry Overview Start
• Understanding the Key Differences Between a Freight Broker and a Freight Agent Start
• The Limitle$$ Opportuinites of a Freight Agent Start
• Skills and Qualifications Start
• Basic Tool Requirements Start
• Regulatory Bodies Start
• Authority / Surety Bond vs Trust Fund / BOC-3 Start

  Freight Operations and Documentation

Available in days

days after you enroll

• Freight Booking and Load Management (Including a detailed, step-by-step overview of the entire shipment process from start to finish) Start
• Booking A Load As A Freight Agent Start
• Performing Check Calls Efficiently and Professionally Start
• Freight Tracking and Customer Service Start
• Documentation and Record-Keeping Start
• Billing Process for a Freight Agent Start

  Freight Rate Negotiation and Revenue Generation

Available in days

days after you enroll

• Understanding Freight Rates Start
• Rate Negotiation Techniques Start
• Revenue Generation and Sales Support Start
• Spot Rate Market vs Contract Rates Start
• Factors That Affect Freight Rates Start

  Sales (How To Find A Customer)

Available in days

days after you enroll

• Prospecting and Cold Calling Start
• BOL Prospecting Start
• Utilizing Online Tools and Databases Start
• Leveraging Existing Client Relationships Start

  Carrier Relationship Management

Available in days

days after you enroll

• Identifying and Qualifying Carriers Start
• Carrier Performance Monitoring and Evaluation Start
• Crafting Effective Rate Confirmations Start

  Risk Management and Compliance

Available in days

days after you enroll

• Freight Insurance and Liability Start
• Credit Ratings in the Freight Industry and Agents Role Start
• Compliance with Regulatory Requirements Start
• Mitigating Freight Loss and Claims Start
• Double Brokering and other scams Start

  Financial Management for Freight Agents

Available in days

days after you enroll

• Budgeting and Expense Management Start
• Startup Expense Assessment Start
• Tax Planning Start

  Working with an Existing Freight Agency

Available in days

days after you enroll

• Applying and Interviewing for Freight Agent Positions Start
• Researching and Selecting an Agency Start

  Professional Development and Networking

Available in days

days after you enroll

• Continuous Learning and Industry Knowledge Start
• Building Professional Relationships Start

  Business Ethics and Customer Service

Available in days

days after you enroll

• Ethical Practices in Freight Agency Start
• Exceptional Customer Service Start